Technical team improves in process quality three-fold
Solving Right First Time failure – chemical process
Business
Owner:
Multinational Chemical Company
Objective:
Improve in process right first time from baseline of 36% in previous year to >75% by end of Q4 in order to reduce re-blending, out of spec WIP and complaints
Results:
• Successfully met targets, subsequent years demonstrated the effectiveness of the approach and its sustainability
• 85% market share defended and improved upon
Approach
On the job coaching for a small client technical team, using our proprietary problem solving approach:
• Build KPI deck to understand and prioritise failure modes
• Use fault tree approach to determine perfect world and actual raw material and process variables on top ten grades, roll out to next 16 grades
• Develop new early stage test protocol and in-flight correction method, re-formulating recipes and thermal profile where required
Build new process visualisation tool with trend and alarms to detect potential process failure before it happens
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