>€4m margin gain from client team solving warranty issues
Process control – leading wind turbine blade manufacturer
Business
Owner:
Severely capacity constrained PE-owned renewables company
Objective:
Reduce warranty exposure and increase Right First Time Output
Results:
• Right First Time Output increased by 25% in 3 months
• Polyester resin yield loss reduced from 28% to 8%
• Bottom line value >€4m p.a. in NW Europe before global roll out
Approach
• Intensive on the job coaching for a multi-disciplinary team, using our proprietary problem solving approach
• Build variable tree for resin, glass fibre and vacuum (>30 variables)
• Understand internal and external drivers of loss, where and when fault occurs through forensics
• Re-design the process to be semi-automatic using “hole in one” approach
• Engage suppliers successfully to resolve hidden variation in raw material variables
Use project as rallying flag to launch a global change programme
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